Please store in a cool, dry place and keep sealed to maintain the best flavor.
Return and Exchange Policy
When returning a product, please use the original packaging (box or bag) that was used when the item was sent to you. Re-seal the packaging and send it back. If the original packaging (box or bag) used by our company is lost, please use other appropriate packaging. Do not allow the courier to attach a label directly on the original product box or write directly on the product packaging.
The original product box and packaging are part of the product itself. If there is any loss, damage, or missing items, a restoration fee may be deducted based on the extent of the damage.
Once a product has been unsealed, it cannot be restored to its original condition. Please do not unseal the product until you are certain you want to return it. Thank you for your cooperation.
After we receive your returned product and the related documents, and if everything is confirmed to be in order, we will process your refund within 7 business days. A notification email will be sent to you on the day of the refund.
If a refund is required due to your request for a return or exchange, or if we are unable to fulfill all or part of your order, you agree that we may process invoices or credit notes on your behalf as required by relevant laws to facilitate the refund process. Any other updates regarding the return and exchange policy will be provided over time. We appreciate your understanding.
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